Privacy policy
This policy describes how we process personal data in connection with this website. For the Velorio platform, the agreements with the respective funeral service apply in addition.
Last updated: 2026-09-10
Controller
The controller for the processing of personal data in connection with this website is the operator named in the legal notice.
Processing when you visit this website
When the website is accessed, technically necessary data is processed, in particular the shortened IP address, the date and time of access, the page requested and information about the browser. This data serves secure operation and is not used to identify individuals.
No analytics, no advertising
This website uses no analytics or advertising services and sets no cookies that would require consent. Fonts are served from our own server; no connection is made to providers in third countries.
Getting in touch
When you write to us through the contact form, your own email programme opens; the website neither transmits nor stores any data in the process. We process the information in your email solely in order to answer your enquiry.
Data within the Velorio platform
Case data that funeral services process in Velorio is held in Switzerland (Zurich region). The respective funeral service is the controller for it; we act as a processor on the basis of a data processing agreement. Please direct requests from data subjects to the business handling the case.
Disclosure to third parties
We disclose personal data only where this is necessary to provide the service, where you have consented, or where we are legally required to do so. There is no disclosure for advertising purposes.
Retention
We retain personal data for as long as it is required for the respective purpose or as long as statutory retention obligations demand. For case data a retention period of ten years applies by default, unless otherwise agreed with the business.
Your rights
Within the framework of Swiss data protection law you have the right to information, rectification and erasure, as well as to the release or transfer of your data. Please write to the address given in the legal notice.
Changes
We may amend this policy at any time. The version published on this page applies.